SERVICES

Strategy
& Research

We accelerate your digital transformation.

We are digital, but with a focus on business results. By combining science and creativity we are able to explore new possibilities to connect with communities and consumers. We make decisions with data, execute intelligently and are obsessed with growth.

We work with senior management to build differential advantages supported by research. Using technology, design and creativity as the transformative axes, we build human-centred organisations that bring value to shareholders, employees and society.

Strategy & Research

WHAT WE OFFER

Research and Customer Intelligence

We identify trends and investigate customer insights through qualitative and quantitative research, in-depth interviews, online panels and behavioural analysis of digital assets. We profile clients, identify critical contact points and improve the customer journey.

Innovation and Co-creation

We question the status quo and push the digital innovation agenda, applying design thinking and co-creation methodologies to test new models, channels or formats. We involve clients and online communities in the development of products, services and communication campaigns, multiplying the chances of success.

Digital transformation

We have helped hundreds of companies develop their strategy and digitise their marketing departments. We adapt the brand’s digital identity, roles and responsibilities and metrics systems, building realistic roadmaps to size resources and guide implementation. We become your digital project office.

Martech Stack and Data Strategy

We audit the current systems and suppliers to define the right combination of SaaS software: analytical methodology, social media, media buying, digital asset management, … We define the data architecture and strategy, as well as the analysis methodology to capture and take advantage of sometimes underutilised information.

Digital enablement

We transfer thinking and digital skills to teams with training and coaching programmes, implementing digital tools to improve the employee experience and internal communication. We help evolve leadership and culture with digital values, transparency, collaboration and agile methodologies that improve motivation, productivity and accelerate innovation.

PROJECTS

We help our clients to innovate and grow in digital environments.

Cash Converters

Strengthening the positioning of eCommerce with a data-driven strategy

DIA

Generating customer intelligence through reviews on Google MyBusiness

Pepe Jeans

Managing a global brand in a multi-country environment

Experience
& Design

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