Articles

Why social justice needs to be on every CEOs agenda.

22 · 03 · 2018

By Rebel Thinking - Guest Author

Human centred organisations and the digital revolution go hand-in-hand; only a commitment to digital transformation can fully prepare organisations to compete within an increasingly digitised environment. Human centred organisations prevent

Retail isn’t dead, it’s digital

15 · 03 · 2018

By Salvador Suárez

Retail is dead, long live retail   Right now, we are in the middle of a retail revolution. Across Europe and the US, traditional brick-and-mortar stores are closing down at

Understanding the multibillion-dollar eSports ecosystem

01 · 03 · 2018

By Ellen Thomas

eSports is a misunderstood industry. Brands have long underestimated its enormous potential for growth, and members of the community have continued to undersell their own value. It’s a rapidly growing

Human-Centred Organisations

12 · 02 · 2018

By Rebel Thinking - Guest Author

In the beginning, corporations were established for the sole purpose of generating capital. They have since evolved and are now new models more concerned with efficiency, first at the commercial

Why your social customer care needs to evolve

01 · 02 · 2018

By Amelia Hernandez

How does Social customer care fit in within your brand’s digital transformation program? With the experience we’ve gained over the past 9 years in over 300 social media related projects

Social Customer Excellence starts with C

25 · 01 · 2018

By Amelia Hernandez

The internet is buzzing with talk of the latest chatbot and the growing presence of voice assistants. While the technology is indeed fascinating, what is even more relevant is how

Forget the “how”

18 · 01 · 2018

By Alejandro Di Trolio

Forget about the latest gadget, the latest algorithm, the new resource that Instagram has just released to get more likes and comments, forget about automated bots with “smart” answers, forget

Generation Z: start to build the future of your brand

11 · 01 · 2018

By Judith Garijo

Since the term “millennial” first burst onto the scene a few years ago, marketing – and brands – has obsessed on understanding who these audiences are, what their habits are

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