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Towards a new digital humanism

Can product and service design, as well as innovation processes, help bring back humanism through digital spaces? “Governments of the Industrial World, you weary giants of flesh and steel, I…

The ROI of Human-centred organisations

The idea of Human-Centred Organisations (HCOs) is nothing new. Three major trends have been converging into it. Firstly, digitalisation empowers individuals to access and share information and organise collectively using…
Digital Transformation

What’s next for Social Listening?

The Cambridge Analytica scandal has certainly made things a little more complicated when it comes to monitoring online conversations. Users are becoming increasingly concerned with protecting their privacy online and…
Data & Analytics

Rebuilding your brand for a human centred world

Creating a brand from scratch is a huge challenge. You start with a basic foundation, and then you’re tasked with building up an entire architecture which encompasses branding, iconography, positioning,…